SaaS metrics library

Learn how to calculate, track, and leverage your SaaS metrics to grow your revenue.

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NRR is the new benchmark for SaaS success

SaaS Retention Report: The New Normal for SaaS, 2024, Sofia Faustino

  • New biz slowing down sharply was one of the main culprits for the SaaS deceleration.
  • Retention is now crucial for sustaining long-term, efficient growth.
  • Expansion is driving more growth in 2024 than 2021. Expansion now contributes up to 40% of growth for companies with $15M-30M+ ARR.
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