NRR: The New Benchmark in SaaS Success

Held on:: September 25, 2024
Duration:: 46 minutes

Hosted by

Philipp Wolf's LinkedIn Philipp Wolf Founder & CEO at Custify
Milly Barker's LinkedIn Milly Barker Founder at ZipTender and AgLand
Sofia Faustino's LinkedIn Sofia Faustino Senior Manager of Insights at ChartMogul

ChartMogul’s latest report highlights a major shift in SaaS growth trends, with ARR growth rates slowing significantly since 2021 for all SaaS companies. We are entering a new era for SaaS where the expectations for how companies grow has changed.

Retaining customers has become the most important factor for success. Companies with strong Net Revenue Retention (NRR) are doing better, but achieving an NRR over 100% is now more difficult.

Join us for a session with Philipp Wolf, Founder and CEO of Custify, Ken Simpson, CEO of MailChannels, and Milly Barker, Founder of ZipTender and AgLand, as they share advice on how they are adapting to the new normal in SaaS.

The panel covers:

How growth strategies have changed post-2021
Why retention is more crucial than ever
The role of NRR in defining success today